{"id":2019,"date":"2025-04-15T05:11:21","date_gmt":"2025-04-15T05:11:21","guid":{"rendered":"https:\/\/faluplast.se\/klager\/"},"modified":"2025-05-14T12:15:39","modified_gmt":"2025-05-14T12:15:39","slug":"klager","status":"publish","type":"page","link":"https:\/\/faluplast.se\/no\/klager\/","title":{"rendered":"Klager"},"content":{"rendered":"\n\n\t<section class=\"section subpage-title\" id=\"section_768141544\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"576\" height=\"1294\" src=\"https:\/\/faluplast.se\/wp-content\/uploads\/2025\/03\/falu-monster-bg.svg\" class=\"bg attachment-original size-original\" alt=\"\" loading=\"eager\" \/>\t\t\t\t\t\t<div class=\"section-bg-overlay absolute fill\"><\/div>\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-390974700\">\n\n\n\t<div id=\"col-1854629182\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n<h1>Klager<\/h1>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_768141544 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n  background-color: #f6b58c;\n}\n#section_768141544 .section-bg-overlay {\n  background-color: rgba(238, 112, 33, 0.715);\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section py\" id=\"section_1396451832\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row row-large align-equal align-center\"  id=\"row-1570088253\">\n\n\n\t<div id=\"col-2060519102\" class=\"col medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<p><span class=\"TextRun SCXW260998107 BCX0\" lang=\"SV-SE\" xml:lang=\"SV-SE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW260998107 BCX0\">For \u00e5 forenkle og fremskynde behandlingen av klager, vennligst fyll ut skjemaet nedenfor. Reklamasjoner kan bare fremsettes av fagfolk (grossister, installat\u00f8rer),  <\/span><span class=\"NormalTextRun SCXW260998107 BCX0\">osv.<\/span><span class=\"NormalTextRun SCXW260998107 BCX0\">), ikke av privatpersoner. Vennligst fyll ut alle obligatoriske felter slik at vi kan behandle saken din s\u00e5 effektivt som mulig.<\/span><\/span><span class=\"EOP SCXW260998107 BCX0\" data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/p>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f3296-o1\" lang=\"nb-NO\" dir=\"ltr\" data-wpcf7-id=\"3296\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/no\/wp-json\/wp\/v2\/pages\/2019#wpcf7-f3296-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Kontaktskjema\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"3296\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"nb_NO\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f3296-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\nKunde av <label for=\"kund\">Faluplast (f.eks. grossist, installat\u00f8r<\/label>)\n<span class=\"wpcf7-form-control-wrap\" data-name=\"customer\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"customer\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Kunde av Faluplast (f.eks. grossist, installat\u00f8r)\" value=\"\" type=\"text\" name=\"customer\" \/><\/span>\n<p class=\"small\">For \u00e5 sikre at klagen kommer fra riktig type kunde.<\/p>\n\n<label for=\"inkopsstalle\">Installat\u00f8rens kj\u00f8pssted<\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"inkopsstalle\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"inkopsstalle\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Installat\u00f8rens kj\u00f8pssted\" value=\"\" type=\"text\" name=\"inkopsstalle\" \/><\/span>\n<p class=\"small\">Oppgi hvor produktet er kj\u00f8pt (grossist eller detaljist).<\/p>\n\n<label for=\"kontaktperson\">Kontaktperson<\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"contact\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"contact\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Kontaktperson for den klagende kunden\" value=\"\" type=\"text\" name=\"contact\" \/><\/span>\n<p class=\"small\">Fyll inn navn og telefonnummer til kontaktpersonen for videre kommunikasjon.<\/p>\n\n<label for=\"epost\">e-post<\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"epost\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" id=\"epost\" aria-required=\"true\" aria-invalid=\"false\" value=\"E-postadresse\" type=\"email\" name=\"epost\" \/><\/span>\n<p class=\"small\">E-postadressen til kontaktpersonen<\/p>\n\n<label for=\"artnr-rsk\">Artikkelnummer\/RSK-nummer p\u00e5 annonsert produkt<\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"artnr-rsk\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"artnr-rsk\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Artikkelnummer\/RSK-nummer p\u00e5 annonsert produkt\" value=\"\" type=\"text\" name=\"artnr-rsk\" \/><\/span>\n<p class=\"small\">Skriv inn produktets artikkelnummer eller RSK-nummer for korrekt identifikasjon.<\/p>\n\n<label for=\"felbeskrivning\">Beskrivelse av feil<\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"felbeskrivning\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" id=\"felbeskrivning\" aria-invalid=\"false\" placeholder=\"Beskrivelse av feil\" name=\"felbeskrivning\"><\/textarea><\/span>\n<p class=\"small\">Beskriv feilen s\u00e5 detaljert som mulig for \u00e5 gj\u00f8re vurderingen enklere.<\/p>\n\n<label for=\"Foton\">Foton<\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"foton\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\"audio\/*,video\/*,image\/*\" aria-invalid=\"false\" type=\"file\" name=\"foton\" \/><\/span>\n<p class=\"small\">Legg ved et eller flere bilder som tydelig viser feilen.<\/p>\n\n<label for=\"inkopsdatum\">Kj\u00f8psdato<\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"inkopsdatum\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-date\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"inkopsdatum\" \/><\/span>\n<p class=\"small\">Skriv inn kj\u00f8psdatoen for \u00e5 sjekke garanti- og reklamasjonsvilk\u00e5rene.<\/p>\n\n<label for=\"antal\">Antall<\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"number\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Antall produkter det er klaget p\u00e5\" value=\"\" type=\"text\" name=\"number\" \/><\/span>\n<p class=\"small\">Angi hvor mange enheter som er ber\u00f8rt av klagen.<\/p>\n\n<label for=\"installatopnsdatum\">Dato for installasjon<\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"installationsdatum\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-date\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"installationsdatum\" \/><\/span>\n<p class=\"small\">Oppgi n\u00e5r produktet ble installert hvis dette er relevant informasjon for kravet.<\/p>\n\n<label for=\"atgard\">Handling<\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"atgard\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" id=\"atgard\" aria-invalid=\"false\" placeholder=\"\u00d8nsket handling\" name=\"atgard\"><\/textarea><\/span>\n<p class=\"small\">Beskriv hva du \u00f8nsker, f.eks. refusjon, teknisk st\u00f8tte eller kreditnota. <\/p>\n\n<label for=\"Bifogade filer\">Vedlagte filer<\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"filer\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\"audio\/*,video\/*,image\/*\" aria-invalid=\"false\" type=\"file\" name=\"filer\" \/><\/span>\n<p class=\"small\">Last opp dokumentasjon som fakturaer, installasjonssertifikater eller andre relevante filer.<\/p>\n\n<button class=\"wpcf7-submit button primary\"><span>Send inn en klage<\/span><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n\n<p><span class=\"TextRun SCXW6532818 BCX0\" lang=\"SV-SE\" xml:lang=\"SV-SE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW6532818 BCX0\">N\u00e5r du har fylt ut skjemaet, videresender vi saken din til behandling og vender tilbake til deg s\u00e5 snart som mulig. Takk for at du hjelper oss med \u00e5 forbedre produktene og tjenestene v\u00e5re!<\/span><\/span><span class=\"EOP SCXW6532818 BCX0\" data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/p>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-2060519102 > .col-inner {\n  margin: 0px 0px -30px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1396451832 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n}\n<\/style>\n\t<\/section>\n\t\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2019","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/faluplast.se\/no\/wp-json\/wp\/v2\/pages\/2019","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/faluplast.se\/no\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/faluplast.se\/no\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/faluplast.se\/no\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/faluplast.se\/no\/wp-json\/wp\/v2\/comments?post=2019"}],"version-history":[{"count":3,"href":"https:\/\/faluplast.se\/no\/wp-json\/wp\/v2\/pages\/2019\/revisions"}],"predecessor-version":[{"id":4897,"href":"https:\/\/faluplast.se\/no\/wp-json\/wp\/v2\/pages\/2019\/revisions\/4897"}],"wp:attachment":[{"href":"https:\/\/faluplast.se\/no\/wp-json\/wp\/v2\/media?parent=2019"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}