{"id":1990,"date":"2025-04-15T05:11:21","date_gmt":"2025-04-15T05:11:21","guid":{"rendered":"https:\/\/faluplast.se\/valitukset\/"},"modified":"2025-05-14T12:15:37","modified_gmt":"2025-05-14T12:15:37","slug":"valitukset","status":"publish","type":"page","link":"https:\/\/faluplast.se\/fi\/valitukset\/","title":{"rendered":"Valitukset"},"content":{"rendered":"\n\n\t<section class=\"section subpage-title\" id=\"section_358151467\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"576\" height=\"1294\" src=\"https:\/\/faluplast.se\/wp-content\/uploads\/2025\/03\/falu-monster-bg.svg\" class=\"bg attachment-original size-original\" alt=\"\" loading=\"eager\" \/>\t\t\t\t\t\t<div class=\"section-bg-overlay absolute fill\"><\/div>\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-1876071802\">\n\n\n\t<div id=\"col-258313710\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n<h1>Valitukset<\/h1>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_358151467 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n  background-color: #f6b58c;\n}\n#section_358151467 .section-bg-overlay {\n  background-color: rgba(238, 112, 33, 0.715);\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section py\" id=\"section_2046642520\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row row-large align-equal align-center\"  id=\"row-795102628\">\n\n\n\t<div id=\"col-1857813066\" class=\"col medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<p><span class=\"TextRun SCXW260998107 BCX0\" lang=\"SV-SE\" xml:lang=\"SV-SE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW260998107 BCX0\">Helpottaaksesi ja nopeuttaaksesi valitusten k\u00e4sittely\u00e4 t\u00e4yt\u00e4 alla oleva lomake. Valituksia voivat tehd\u00e4 vain ammattilaiset (tukkukauppiaat, asentajat,  <\/span><span class=\"NormalTextRun SCXW260998107 BCX0\">jne.<\/span><span class=\"NormalTextRun SCXW260998107 BCX0\">), eiv\u00e4t yksityishenkil\u00f6t. T\u00e4yt\u00e4 kaikki pakolliset kent\u00e4t, jotta voimme k\u00e4sitell\u00e4 tapauksesi mahdollisimman tehokkaasti.<\/span><\/span><span class=\"EOP SCXW260998107 BCX0\" data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/p>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f3297-o1\" lang=\"fi\" dir=\"ltr\" data-wpcf7-id=\"3297\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/fi\/wp-json\/wp\/v2\/pages\/1990#wpcf7-f3297-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Yhteydenottolomake\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"3297\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"fi\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f3297-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<label for=\"kund\">Faluplastin asiakas (esim. tukkumyyj\u00e4, asentaja)<\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"customer\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"customer\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Faluplastin asiakas (esim. tukkumyyj\u00e4, asentaja)\" value=\"\" type=\"text\" name=\"customer\" \/><\/span>\n<p class=\"small\">Varmistetaan, ett\u00e4 valituksen tekee oikeanlainen asiakas.<\/p>\n\n<label for=\"inkopsstalle\">Asentajan ostopaikka<\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"inkopsstalle\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"inkopsstalle\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Asentajan ostopaikka\" value=\"\" type=\"text\" name=\"inkopsstalle\" \/><\/span>\n<p class=\"small\">Ilmoita, mist\u00e4 tuote on ostettu (tukku- tai v\u00e4hitt\u00e4ismyynti).<\/p>\n\n<label for=\"kontaktperson\">Yhteyshenkil\u00f6<\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"contact\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"contact\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Valituksen tehneen asiakkaan yhteyshenkil\u00f6.\" value=\"\" type=\"text\" name=\"contact\" \/><\/span>\n<p class=\"small\">T\u00e4yt\u00e4 yhteyshenkil\u00f6n nimi ja puhelinnumero jatkoyhteydenpitoa varten.<\/p>\n\n<label for=\"epost\">email<\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"epost\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" id=\"epost\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"s\u00e4hk\u00f6postiosoite\" value=\"\" type=\"email\" name=\"epost\" \/><\/span>\n<p class=\"small\">Yhteyshenkil\u00f6n s\u00e4hk\u00f6postiosoite<\/p>\n\n<label for=\"artnr-rsk\">Mainostetun tuotteen tuotenumero\/RSK-numero<\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"artnr-rsk\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"artnr-rsk\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Mainostetun tuotteen tuotenumero\/RSK-numero\" value=\"\" type=\"text\" name=\"artnr-rsk\" \/><\/span>\n<p class=\"small\">Sy\u00f6t\u00e4 tuotteen artikkelinumero tai RSK-numero oikeaa tunnistusta varten.<\/p>\n\n<label for=\"felbeskrivning\">Virheen kuvaus<\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"felbeskrivning\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" id=\"felbeskrivning\" aria-invalid=\"false\" placeholder=\"Virheen kuvaus\" name=\"felbeskrivning\"><\/textarea><\/span>\n<p class=\"small\">Kuvaile virhe mahdollisimman yksityiskohtaisesti arvioinnin helpottamiseksi.<\/p>\n\n<label for=\"Foton\">Fotoni<\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"foton\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\"audio\/*,video\/*,image\/*\" aria-invalid=\"false\" type=\"file\" name=\"foton\" \/><\/span>\n<p class=\"small\">Liit\u00e4 mukaan kuva tai useita kuvia, joissa virhe n\u00e4kyy selv\u00e4sti.<\/p>\n\n<label for=\"inkopsdatum\">Ostop\u00e4iv\u00e4<\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"inkopsdatum\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-date\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"inkopsdatum\" \/><\/span>\n<p class=\"small\">Sy\u00f6t\u00e4 ostop\u00e4iv\u00e4m\u00e4\u00e4r\u00e4 tarkistaaksesi takuu- ja reklamaatioehdot.<\/p>\n\n<label for=\"antal\">Numero<\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"number\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Valituksen kohteena olevien tuotteiden lukum\u00e4\u00e4r\u00e4.\" value=\"\" type=\"text\" name=\"number\" \/><\/span>\n<p class=\"small\">Ilmoita, kuinka montaa yksikk\u00f6\u00e4 valitus koskee.<\/p>\n\n<label for=\"installatopnsdatum\">Asennusp\u00e4iv\u00e4m\u00e4\u00e4r\u00e4<\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"installationsdatum\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-date\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"installationsdatum\" \/><\/span>\n<p class=\"small\">Ilmoita, milloin tuote on asennettu, jos t\u00e4m\u00e4 on korvausvaatimuksen kannalta olennaista tietoa.<\/p>\n\n<label for=\"atgard\">Toiminta<\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"atgard\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" id=\"atgard\" aria-invalid=\"false\" placeholder=\"Toivottu toiminta\" name=\"atgard\"><\/textarea><\/span>\n<p class=\"small\">Kuvaile haluamasi toimenpide, esim. korvaus, tekninen tuki tai hyvityslasku. <\/p>\n\n<label for=\"Bifogade filer\">Liitetyt tiedostot<\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"filer\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\"audio\/*,video\/*,image\/*\" aria-invalid=\"false\" type=\"file\" name=\"filer\" \/><\/span>\n<p class=\"small\">Lataa asiakirjoja, kuten laskuja, asennustodistuksia tai muita asiaankuuluvia tiedostoja.<\/p>\n\n<button class=\"wpcf7-submit button primary\"><span>Tee valitus<\/span><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n\n<p><span class=\"TextRun SCXW6532818 BCX0\" lang=\"SV-SE\" xml:lang=\"SV-SE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW6532818 BCX0\">Kun olet t\u00e4ytt\u00e4nyt lomakkeen, l\u00e4het\u00e4mme tapauksesi k\u00e4sitelt\u00e4v\u00e4ksi ja otamme sinuun yhteytt\u00e4 mahdollisimman pian. Kiitos, ett\u00e4 autat meit\u00e4 parantamaan tuotteitamme ja palveluitamme!<\/span><\/span><span class=\"EOP SCXW6532818 BCX0\" data-ccp-props=\"{\"134233117\":true,\"134233118\":true}\"> <\/span><\/p>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1857813066 > .col-inner {\n  margin: 0px 0px -30px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_2046642520 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n}\n<\/style>\n\t<\/section>\n\t\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1990","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/faluplast.se\/fi\/wp-json\/wp\/v2\/pages\/1990","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/faluplast.se\/fi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/faluplast.se\/fi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/faluplast.se\/fi\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/faluplast.se\/fi\/wp-json\/wp\/v2\/comments?post=1990"}],"version-history":[{"count":3,"href":"https:\/\/faluplast.se\/fi\/wp-json\/wp\/v2\/pages\/1990\/revisions"}],"predecessor-version":[{"id":4896,"href":"https:\/\/faluplast.se\/fi\/wp-json\/wp\/v2\/pages\/1990\/revisions\/4896"}],"wp:attachment":[{"href":"https:\/\/faluplast.se\/fi\/wp-json\/wp\/v2\/media?parent=1990"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}